Frequently Asked Questions

 

 

1. Do the knives come with the Unique knife holder?

Yes, the 5pc stainless steel knives are included.

2. Does my purchase come with a warranty?

Yes, we warranty our products for 3 months from date of purchase.

3. What is the Knife set figurine made of?

Heavy duty ABS plastic. The chrome color is chrome plating over ABS plastic. The Metal version is Solid Metal.

4. Are the knives high quality?

Yes, the knives are Stainless Steel 18/8 and are made of Molybdenum Vanadium. The knives for the Solid Metal version are German Stainless Steel. 

5. How tall does the Knife holder stand?

15 1/2 inches tall

6. What holds the knives in place?

A patented Magnetic Suspension System utilizes magnets inside each slit to properly elevate the knives and hold them in place. Teflon rollers are utilized to protect the blades when sliding in and out of the figurine.

7. What is your return policy?

We accept returns for all unused products within 14 days of the date your order was placed. Item(s) must be in its original packaging in "like new" condition. You must obtain an RMA by emailing karl@tksint.com or calling customer service at 704-200-9011. Return freight is the responsibility of the customer unless otherwise indicated. Within 7 days of receipt of your return you will receive a refund for the purchase price including tax, minus shipping charges.

8. Do you offer any coupons?

Please check back on our site every week as we occasionally offer unannounced specials.

9. Do you sell wholesale?

For wholesale inquiries, please email info@tksint.com or call 704-200-9011.

10. Can I order a set of the knives without the holder?

The 5pc set of knives is available without the holder. Please email info@tksint.com or call 704-200-9011 if you have trouble placing your order online.

11. Can I use my own knives in the holder?

No, the knives that are included with the holder are custom designed.

12. Are the clear, form fitting sheaths that house the knives removable?

The sheaths are only removable on the Solid Metal Version.

13. Do you ship Internationally?

Please email info@tksint.com for all International orders.